FAQS - Environmental & Health Safety

Let us help you find the perfect store for your flooring needs!
  1. What’s unique about Twelve Oaks® hardwood flooring?
  2. Laminate flooring’s formaldehyde emission scandals is always in the news. Are Twelve Oaks® laminate floors safe for my children and pets?
  3. Does Twelve Oaks® laminate flooring qualify for Green Building Projects?
  4. Is Twelve Oaks® luxury vinyl flooring compatible with kids and pets?
  5. Does Twelve Oaks® luxury vinyl flooring qualify for Green Building Projects?
  1. Q: What’s unique about Twelve Oaks® hardwood flooring?

    Twelve Oaks® carries 8 species of domestic and exotic hardwood in over 60 unique choices, with smooth or distressed finishes. All of our hardwood floors are manufactured to meet the most stringent environmental and health safety standards. To exemplify this, most of our Twelve Oaks™ engineered hardwood flooring products are FloorScore and CARB-II certified.

    Click on the Environmental tab on each product page to view our certifications. Please call us at 1-855-212-OAKS (6257) if you have any questions.

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  2. Q: Laminate flooring’s formaldehyde emission scandals is always in the news. Are Twelve Oaks® laminate floors safe for my children and pets?

    Twelve Oaks® commit to bringing consumers safe, durable, and well-priced products always. Every box of product undergoes close quality inspection to ensure that it meets and surpasses industry manufacturing standards. We guarantee that all of Twelve Oaks® products, including laminate, are safe for everyone. All of our laminate flooring have the FloorScore, CARB-II and E1 certifications pertaining to formaldehyde emissions.

    Here are our environmental certifications. Please call us at 1-855-212-OAKS (6257) if you have any questions.

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  3. Q: Does Twelve Oaks® laminate flooring qualify for Green Building Projects?

    Yes! All of Twelve Oaks® laminate flooring are FloorScore, CARB-II and E1 certified, deemed to have met the indoor air quality emissions criteria of LEED, CHPS, and Green Guide for Health Care, and are recognized by a long list of green building programs.

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  4. Q: Is Twelve Oaks® luxury vinyl flooring compatible with kids and pets?

    Twelve Oaks® commit to bringing consumers safe, durable, and well-priced products always. Every box of product undergoes close quality inspection to ensure that it meets and surpasses industry manufacturing standard, ideal for busy families and empty nesters alike.

    We guarantee that all of Twelve Oaks® products, including our luxury vinyl flooring, are safe for kids and pets. All of our luxury vinyl flooring have the FloorScore certifications pertaining to formaldehyde emissions.

    Feel free to call us at 1-855-212-OAKS (6257) or email us at tech@twelveoaks.ca if you have any questions.

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  5. Q: Does Twelve Oaks® luxury vinyl flooring qualify for Green Building Projects?

    Yes! All of Twelve Oaks® luxury vinyl flooring are FloorScore certified, hence have met the indoor air quality emissions criteria of LEED, CHPS, and Green Guide for Health Care, and are recognized by a long list of green building programs.

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Eastern and Central Canada

Unit 2, 201 Whitehall Drive
Markham, ON, L3R 9Y3

Get Directions Tel: 905-475-0938

Tel: 905-475-0938

Toll Free: 1-855-212-OAKS

Toll Free: 1-855-212-OAKS

Fax: 905-475-9913

Fax: 905-475-9913

Hours of operation

Mon to Fri, 9:00am-5:30pm EST
Closed on weekends and holidays

Western Canada

Unit 140, 10450 – 50 Street SE.
Calgary, AB, T2C 5P8

Get Directions Tel: 587-316-5150

Tel: 587-316-5150

Toll Free: 1-888-316-5140

Toll Free: 1-888-316-5140

Fax: 587-316-5199

Fax: 587-316-5199

Hours of operation

Mon to Fri, 8:00am-5:00pm MT
Closed on weekends and holidays

USA

3001 Woodbridge Avenue, Unit A1
Edison, NJ, USA, 08837

Get Directions Toll Free: 1(833) 212-6257

Toll Free: 1(833) 212-6257

Fax: 1(877) 650-1118

Fax: 1(877) 650-1118

Hours of operation

Mon to Fri, 8:00am-5:00pm EST
(Warehouse opens 8:30am-5:00pm)
Closed on weekends and holidays