All our manufacturing partners have passed the most stringent industry quality and emission standards, namely CARB-II and/or FloorScore (depending on the type of flooring product).
In addition, all of Twelve Oaks® products undergoes rigorous testing. For each category of flooring, tests are performed to ensure strict quality control and to conform to the highest industry standards. Every batch of product is closely examined by the Twelve Oaks® well-trained Quality Control personnel, who reside at the manufacturing facilities full-time. Prior to shipment, every batch of product is tested in laboratories for quality and safety (namely formaldehyde emission testing). Each test is documented with detailed testing results accompanied by photos to guarantee accuracy.
We took it one step further to protect our consumers. Twelve Oaks® voluntarily submit our products to SGS, a certified 3rd party independent facility for testing, on a quarterly basis. The testing parameters include but not limited to abrasion and stain resistance, fire safety, formaldehyde, VOCs, stability and flexibility. We take every measure and go way above and beyond what is dictated by the industry norm to provide you with the best floor covering products. We are among one of very few elite flooring distributors to conduct such extensive testing for all our product categories.