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Trade Secrets

Whom do you trust?

November 4, 2015 Published by Leave a comment
Post Categories: Trade SecretsEnvironmental

Like most of you, we were surprised and disappointed to learn of the apparent deception employed by Volkswagen® of Germany. In an effort to pass US emissions tests, the automaker allegedly rigged the testing software to ensure that their automobiles registered lower pollution levels than what was actually the case. We wonder, if a major… Read More

Is this a Moisture related problem?

September 4, 2015 Published by Leave a comment

Moisture and humidity are archenemies of flooring, especially hardwood flooring. To learn how to properly advise our end-users, we’ve asked Drew Kern, a NWFA certified flooring inspector to share his views on this matter. Drew advised that many times after getting involved in a claim I hear that a dealer, installer or service rep has… Read More