It’s about family.
Why is family so important to the Twelve Oaks story? First, while we are a leading North American designer and manufacturer of top quality flooring products with facilities, sales offices and a workforce across Canada and the USA, we’ve remained family owned and operated since we began operations over 20 years ago.
Our founders, Trevor and Aileen, chose to put down roots in Canada for the opportunities it offered their family and their business. And they used their deeply held family values as a guiding light for the new venture.
We’re proud of our teams, many of whom have been part our working family for a long time. They help us live up to the inspiration of our name, and shape our company spirit and corporate culture. They do so by setting an excellent example in their approach to their work and dedication to meeting our clients’ needs.
What sets our products apart from the rest? We listen. We listen to our customers. We listen to the problems they have, and we listen to their vision of the perfect solution. In that way, our product development is customer-driven to meet their needs for quality, aesthetics, features, durability, warranty and price.
We Give Back
Our involvement in the local community includes donations and fundraising efforts to support local charities and organizations, including the Mackenzie Health Foundation in their support of our frontline healthcare workers and their families.
Inspired by the novel “Gone With the Wind”, the Twelve Oaks name also reflects our family and corporate values. Twelve Oaks is the Wilkes family home, signified by 12 oak trees circling the entrance. At the end of the movie, most things have perished in the Civil War, but those 12 oak trees are still standing.
We believe the name symbolizes the power of the human will and tenacity to persevere in the face of adversity, to pull together to reach their goals—and that reflects our brand and corporate culture.
A Local Company - A Global Perspective
Of course, as it is with every family, our home is very important. We take every opportunity to buy locally and support the economies in which our customers live and work. In addition to ensuring that our customers enjoy the widest selection, the highest quality and the best value, we search the globe for sustainably-produced flooring materials and products.
Testimonials What our customers say
“Absolutely love their product. Waterproof, scratch-resistant, heatable, and beautiful. If you have pets or little ones at home, or simply looking for an alternative to hardwood and laminate, this product is hands down the best on the market. A Canadian company that’s responsive and supportive of your flooring needs.”
Product: SureWood Luxury Vinyl Plank (LVP)Benjamin C
Colour: Country Chalet