Product Safety

Twelve Oaks® commits to bringing consumers safe, durable, and well-priced products always. Every box of product undergoes close quality inspection to ensure that it meets and surpasses industry manufacturing standards. We guarantee that all of Twelve Oaks® products, including laminates, are safe for everyone. Twelve Oaks® also adheres to Forced/Child Labour laws in Canadian Supply Chains, ensuring that we are embedding ethical practices as a cornerstone of our corporate ethos. Click here to read our report on Bill S-211.

Most people spend up to 90% of their time indoors. Indoor air can be 10 times more polluted than outdoor air due to a high concentration of volatile organic compounds (VOCs).
Source:
Resilient Floor Covering Institute (RFCI)

FloorScore® was developed by RFCI together with Scientific Certification Systems (SCS), an independent lab, to test and certify flooring products for compliance with indoor air quality emission requirements, particularly the levels of specific VOCs.

In 2010, California Air Resource Board (CARB) rolled out the most stringent regulation regarding formaldehyde emission for hardwood and related product. This regulation is known as CARB Phase II, which dictated that formaldehyde emission be lower than 0.05ppm —- a very safe level.

VOCs, especially formaldehyde, are known carcinogens. They can cause headaches, burning eyes, wheezing and difficulty breathing. Many flooring brands make the claim of low VOC emission, but, unless the product bears the FloorScore® and/or CARB Phase II compliance labels on its packaging, and the manufacturer can provide documentation to support its claim, you shouldn’t assume the product has met any of these indoor air quality standards.

Twelve Oaks® brand of products have all been FloorScore® certified, and our engineered product are also CARB Phase II compliant and EPA 40 C.F.R. 770 compliant.

With FloorScore® certification, Twelve Oaks® products qualify for many green building schemes including LEED v4, BREEAM, and CHPS.

Our Manufacturers

All our manufacturing partners have passed the most stringent industry quality and emission standards, namely CARB-II and/or FloorScore (depending on the type of flooring product).

Every Twelve Oaks® product undergoes rigorous testing. For each category of flooring, tests are performed to ensure strict quality control and to conform to the highest industry standards. Every batch of product is closely examined by well-trained Twelve Oaks® Quality Control personnel.

Prior to shipment, every batch of product is tested in laboratories for quality and safety (including formaldehyde emission testing). Each test is documented with detailed testing results accompanied by photos to guarantee accuracy.

Independent Testing

Twelve Oaks® takes it one step further to protect our consumers. we voluntarily submit our products to SGS, a certified, independent facility for testing, on a quarterly basis. The testing parameters include, but are not limited to, abrasion and stain resistance, fire safety, formaldehyde, VOCs, stability and flexibility.

Twelve Oaks® goes far above and beyond industry norms to provide you with the best, safest floor covering products. We are among the very few elite flooring distributors to conduct such extensive testing for all our product categories.